Bringing Real-World Visibility to Video Service Quality Monitoring

ANGA COM 2025 was the perfect stage to showcase how Witbe redefines video testing, monitoring, and QA automation for the modern streaming landscape.

Our goal is simple but ambitious: to help providers see exactly what their customers see. Instead of relying only on network logs, we focused on giving access to on-screen video service experience (QoE) monitoring using real test devices in real conditions.

With the Remote Eye Controller (REC), Witbe's Virtual NOC, we give video service providers the tools to deliver reliable, high-quality streaming across any device, from set-top boxes to Smart TVs and mobile apps.

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Virtual NOC: Real-time Video Streams on Real Devices

At Booth C45, we invited visitors to experience the power of our Virtual NOC first-hand. Unlike traditional monitoring setups that often only track network paths or source streams, Witbe’s Virtual NOC gives teams secure, real-time access to operate real test devices located anywhere in the world.

This approach offers true monitoring user-centric visibility, letting providers:

• Observe exactly what their viewers see, on any device type
• Control devices remotely and securely, anywhere in the world
• Record video clips of errors to diagnose and share issues faster
• Automate repetitive QA testing for faster releases
• Centralize operations in a single, customizable dashboard
• Receive real-time KPI alerts to catch problems before they impact viewers

Witbe’s Virtual NOC is the perfect addition to any QA Engineering or Operations Team Network Operation Center, offering manual control for deep diagnostics and collaborative troubleshooting.

Together, these tools make live event monitoring, OTT performance testing, and device testing even more effective and efficient than ever.

Presentation Spotlight: Low-Latency Live Sports Streaming

At ANGA COM, we shared our field research on one of the most critical challenges in streaming today: low-latency live sports delivery. As more platforms adopt low-latency technologies, they face real engineering decisions about how to deliver near-real-time playback without sacrificing video quality or stability.

Our session focused on field measurements and performance analysis. We compared:

• Traditional broadcast latency
• Standard ABR streaming approaches
• Latency performanceacross major platforms

Delivering ultra-low latency requires navigating network variability, device fragmentation, and inconsistent bandwidth. Our research includes real-world performance data, users experience, and a close look at experimental features like YouTube TV’s low-latency toggle, which shows why even major platforms approach low-latency rollout carefully.

For service providers, the lesson is clear: low latency is essential for live sports, but it demands robust video testing and monitoring to make it reliable at scale. That’s exactly where Witbe’s technology proves their value—helping providers:

• Measure true latency and video quality on real devices
• Analyze the actual user experience
• Automate testing to ensure consistent delivery across regions and devices
• Quickly identify, share, and resolve issues with video evidence

By combining real device testing, field monitoring, and QA automation, Witbe helps providers find the right balance—so fans get the fast, high-quality experience they expect every time.

Read more on how we used automated latency monitoring during Super Bowl LIX.

Presentation Spotlight: Traditional vs. Virtual NOCs: Comparing Source Streams and Field Results from End-User Devices

Another focus at ANGA COM 2025 is one of the most important shifts in video service monitoring: moving beyond traditional Network Operations Centers (NOCs) to adopt a Virtual NOC approach.

Traditional NOCs typically monitor the source stream of a video service. They tell you what you’re sending out—but not what your customers actually see on their devices at home. That gap can hide critical problems: buffering, resolution drops, audio sync issues, even ad insertion errors that only show up on real devices screens.

In our session, we explored how a Virtual NOC changes the game by aggregating streams from real testing devices under real user conditions. It’s not a hypothetical view of quality—it’s ground truth monitoring that bridges the gap between the broadcast headend and the living room.

A Virtual NOC offers providers:

• A centralized, web-based interface for accessing real devices remotely
• The opportunity to display side-by-side comparisons of source streams versus field results in their NOC
• Visibility into device fragmentation, network variability, and app-specific errors
• The ability to automate testing across many devices and locations
• Shareable video evidence of issues for faster troubleshooting

These benefits aren’t just theoretical, they help teams proactively detect and fix the issues that frustrate users most, improving Quality of Experience (QoE) and reducing churn.

Witbe’s Virtual NOC is designed precisely for this purpose. By giving providers secure, scalable, real-time access to actual test devices , they deliver the kind of monitoring that’s required to meet modern viewer expectations.

Because at the end of the day, what really matters isn’t just what you send—it’s what your customers actually receive.

Beyond the Booth: Industry Insights and Community

ANGA COM wasn’t just about showcasing technology. It was also about connecting with the broader industry, sharing ideas, and remembering the bigger context of our work.

One unforgettable anecdote: Cologne’s city authorities had to safely defuse World War II-era bombs discovered near the venue in the lead-up to the show—a striking reminder of the city’s layered history and resilience.

We also joined partners and customers for SCTE Europe’s anniversary celebration, a great moment to relax, share insights, and strengthen the relationships that keep our industry moving forward.

Watch Hamid El Gharbaoui, Solutions Architect & Operations Manager at Witbe, share his insights on the importance of monitoring the user experience beyond borders on every screen at the “SCTE Presents: Across the Pond” panel session.

Our Takeaway: Commitment to Video Testing, Monitoring, and QA Automation

Video service quality monitoring matters more than ever: viewers today expect flawless performance whether they’re streaming live sports, binge-watching on-demand, or flipping through FAST channels.

For service providers, meeting that expectation requires real visibility. That’s why we’re committed to delivering the most advanced tools for on screen testing, real-time monitoring, and QA automation:

• The Virtual NOC for centralized, real-time monitoring on actual devices
• Smartgate for in-depth error analysis and collaborative troubleshooting
• AI-powered automation that make testing scalable and efficient

Because when you can see what your users see, you can fix problems faster, deliver better experiences, and build the trust that keeps customers coming back.

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